Help | All Your WiseList App Questions and FAQs

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Grocery List
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About WiseList

Account Removal
How do I cancel my WiseList+ subscription?
What forms of payments does WiseList currently accepts?
What if I forget my password?
What is WiseList & how does it work?
Why do we need your Postcode?

How to use WiseList?

How do I sign up?
How do I use the Grocery list and comparison feature?
How to change my personal details or password?
How to change my Postcode?
How to use Search Filters on WiseList?
How to use Watch List?

Grocery stores

All Flybuys and Woolworths Rewards Questions
Can I compare Aldi or IGA prices on the WiseList app?
How to load grocery list into supermarket (Click&Collect/delivery via supermarket)
Which grocery stores do you support?

Order delivery

Click & Collect Services
Delivery areas
How does the WiseList delivery works?
How to load grocery list into supermarket (Click&Collect/delivery via supermarket)
I can't order through WiseList
Missing or Substitute items upon delivery
What does it mean that my order was cancelled for suspicion of fraud?
Who is delivering my order?

Fees

Delivery & Service Fees
What forms of payments does WiseList currently accepts?
Where can I see my delivery & service fees before checkout?

Grocery list feature

Coles & Woolworths Homebrand Comparison
How do I use the Grocery list and comparison feature?
How to load grocery list into supermarket (Click&Collect/delivery via supermarket)
Personal Customised List
Total Amount and Calculating the Total Cost

Collaborative List

How to create a collaborative list?

Share recipes

How do I share recipes on WiseList?

How to use bill management feature?

How do I add my water, gas and electricity bills?
How do I use the Bill management feature?

How to use WisePay

How to use WisePay?

Get in Touch

Have any thoughts about our app? Feel free to contact us anytime, we will get back to you in 24 hours.

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